Privacy Policy

This Privacy Policy explains how WALMYE ("we", "us", "our") collects, uses, and protects your personal information when you visit or make a purchase from walmye.com (the "Site"). By using the Site, you agree to the practices described below.

Information We Collect

Order and contact information: your name, email address, phone number, billing and shipping address, and order details.
Payment information: payments are processed securely by our payment providers. We do not store your full card details on our servers.
Device and usage information: your IP address, browser type, device information, and how you interact with the Site, collected through cookies and similar technologies.

How We Use Your Information

To process and deliver your orders and send order confirmations and updates.
To provide customer support and respond to your questions.
To improve our Site, products, and service.
To detect and prevent fraud or misuse.
To send marketing or promotional messages where you have agreed to receive them (you can opt out at any time).

How We Share Your Information

We share personal information only as needed to run our store, including with our e-commerce platform (Shopify), payment processors, and the shipping and fulfilment partners who deliver your order. We may also disclose information where required by law. We do not sell your personal information.

Cookies

We use cookies to keep the Site working properly, remember your preferences, and understand how the Site is used. You can control or disable cookies through your browser settings, though some features may not work as well if you do.

Data Retention

We keep your personal information for as long as needed to fulfil your orders, meet legal and accounting obligations, and resolve disputes. You can ask us to delete your information at any time (see "Your Rights" below).

Your Rights

Depending on where you live, you may have the right to access, correct, update, or delete the personal information we hold about you, or to object to certain processing. To make a request, email us at support@walmye.com.

Children's Privacy

Our Site is not intended for children under 16, and we do not knowingly collect their personal information. If you believe a child has provided us with personal information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The latest version will always be posted on this page.