Privacy policy

Last updated: October 24, 2026

WALMYE ("WALMYE," "we," "us," or "our") operates walmye.com and provides an online shopping experience for contemporary apparel and related services.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, purchase our products, contact our support team, or otherwise interact with our services.

Our store is powered by Shopify, which supports our e-commerce operations.

1. Information We Collect

Depending on how you interact with our website, we may collect the following categories of personal information:

  • Contact information: Name, email address, telephone number, billing address, and shipping address.

  • Order information: Purchased products, order history, delivery details, returns, refunds, and payment confirmation.

  • Payment information: Payment method, transaction information, and other payment-related details processed by our payment providers.

  • Account information: Login credentials, account preferences, and related information if you create an account.

  • Technical information: IP address, browser type, device identifiers, cookies, and website usage information.

  • Communications: Messages, questions, feedback, and support requests you send us.

Some information is provided directly by you, while other information may be collected automatically or received from service providers and business partners.

2. How We Use Your Information

We may use personal information to:

  • Process payments and fulfill customer orders.

  • Arrange shipping, delivery, returns, and refunds.

  • Provide customer service and respond to inquiries.

  • Maintain and improve our website and shopping experience.

  • Detect and prevent fraud, unauthorized activity, and security threats.

  • Send transactional notifications and order updates.

  • Deliver marketing communications where permitted by applicable law and your preferences.

  • Measure advertising performance and improve relevant marketing.

  • Comply with legal obligations and enforce our policies.

Where required by applicable law, we obtain consent or rely on another appropriate legal basis before processing personal information.

3. Cookies and Tracking Technologies

WALMYE and our service providers may use cookies and similar technologies to operate the website, remember preferences, analyze traffic, and support advertising.

These technologies may include essential cookies, analytics tools, and advertising technologies.

Where applicable, you can manage cookie preferences through the options provided on our website or through your browser settings.

You may also have rights to opt out of certain advertising-related data sharing.

4. Sharing Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business, including:

  • Shopify: Our e-commerce platform provider.

  • Payment providers: To securely process transactions and help prevent fraud.

  • Fulfillment and shipping partners: To prepare and deliver orders.

  • Customer support providers: To assist with inquiries and order issues.

  • Analytics and advertising partners: To measure website performance and support marketing activities where legally permitted.

  • Professional advisers and authorities: Where necessary to comply with applicable laws, protect rights, or respond to lawful requests.

We may also disclose information when you direct us to do so or in connection with a legitimate business transaction.

Our service providers may process information in accordance with their applicable contractual obligations and privacy practices.

5. Shopify and Third-Party Services

Our website is hosted by Shopify.

Shopify may collect and process personal information in connection with your interactions with our store, including through certain Shopify services and features.

For more information, review the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Our website may also contain links to independent third-party websites. Their privacy practices are governed by their own policies.

6. Marketing Communications

Where permitted by law, we may send promotional emails and other marketing communications.

You can unsubscribe from promotional emails at any time using the unsubscribe link included in those messages.

Unsubscribing from marketing does not prevent us from sending necessary order confirmations, delivery updates, or customer-service communications.

7. Data Security and Retention

We take reasonable measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no online system or transmission method can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, maintain business records, resolve disputes, comply with legal obligations, and protect our legitimate interests.

Retention periods depend on the type of information and the relevant legal or operational requirements.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to personal information we maintain about you.

  • Request correction of inaccurate information.

  • Request deletion of eligible personal information.

  • Obtain a portable copy of certain personal information.

  • Object to or restrict certain processing activities.

  • Withdraw consent where processing relies on consent.

  • Opt out of certain uses or disclosures for targeted advertising.

These rights may be subject to applicable legal limitations and exceptions.

We may need to verify your identity before completing certain requests.

To exercise your privacy rights, contact us at support@walmye.com.

Your Privacy Choices

Depending on your location, you may have the right to opt out of certain sharing of personal information for targeted advertising.

You can submit applicable requests through our Your Privacy Choices page.

Where required by applicable law and supported by our services, we also recognize applicable Global Privacy Control signals.

We do not discriminate against customers for exercising their privacy rights.

9. International Data Transfers

WALMYE serves customers in multiple countries.

Personal information may be stored or processed in countries outside your country of residence, including locations where Shopify and our service providers operate.

Where required by law, relevant safeguards may include adequacy decisions, standard contractual clauses, or other recognized transfer mechanisms.

10. Children's Privacy

Our services are not directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided us with personal information, please contact us so we can review the matter and take appropriate action.

11. Additional Rights for European and UK Customers

If you live in the European Economic Area or the United Kingdom, applicable data protection laws may provide additional rights regarding your personal information.

Subject to applicable conditions and exceptions, these may include rights of access, rectification, erasure, portability, objection, restriction, and withdrawal of consent.

You may also have the right to lodge a complaint with the relevant data protection supervisory authority.

For information about European supervisory authorities, visit the European Data Protection Board.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our services, technologies, business practices, or legal obligations.

When changes are made, we will update the date displayed at the top of this page and provide additional notice when required by applicable law.

13. Contact Us

For questions about this Privacy Policy, personal information, or requests relating to your privacy rights, please contact:

WALMYE

Website: https://walmye.com

Email: support@walmye.com

For applicable data protection purposes, WALMYE is responsible for determining how personal information is processed in connection with its store operations, except where another entity acts as an independent controller.