Shipping & Delivery

WALMYE ships to many destinations worldwide. Available shipping methods, costs, and estimated delivery times depend on the destination, product, package weight, fulfillment origin, and carrier availability.

Production & Fulfillment

Some WALMYE products are produced or customized after an order is placed. Production time is separate from carrier transit time. As a general reference, small-volume production may take approximately 3–7 business days, although actual production time can vary by product, order volume, customization, and operational conditions.

Estimated Shipping Time

Shipping time means the estimated transit period after your order has completed production or fulfillment and has been handed to the carrier. The delivery estimate shown at checkout or provided with your order should be treated as an estimate rather than a guaranteed delivery date.

Transit times may change because of carrier updates, peak seasons, customs clearance, weather, destination restrictions, local delivery conditions, or other circumstances outside our reasonable control.

Shipping Costs

Shipping costs are calculated according to the destination and the products in your order. Orders containing multiple products may have different shipping costs depending on the product mix, categories, package weight, and fulfillment origin. The shipping charge shown during checkout is the amount applicable to your order at that time.

Carriers & Tracking

Orders may be delivered through established local and international carrier networks, which can include carriers such as USPS, FedEx, DPD, DHL, or other logistics partners depending on the destination and shipping route. When tracking is available, tracking information will be provided after shipment.

Customs, Duties & Taxes

Many shipments are routed using services designed to include destination import duties and taxes. However, international customs rules vary and can change. In rare cases, particularly for certain remote areas or destinations, the recipient may be required to pay local customs duties, taxes, handling fees, or other charges upon delivery. Any mandatory rights or disclosures required by local law remain unaffected.

Delivery Coverage

We ship to most supported international destinations, but availability can change because of carrier restrictions, international legal changes, conflict, sanctions, or other external conditions. If we cannot ship an order to your destination, we will contact you with the available options.

Incorrect or Incomplete Addresses

Please verify your shipping address and contact information before completing checkout. WALMYE is not responsible for delays or failed delivery caused by incorrect or incomplete information supplied by the customer. Additional reshipping costs may apply where permitted by law.

Delays

If your shipment takes longer than the estimated timeframe, contact us at support@walmye.com. We will review the tracking information and work with the relevant fulfillment or logistics provider to seek a resolution.

Lost or Damaged Packages

If your package appears to be lost in transit or arrives damaged, contact us as soon as possible with your order number and relevant photos or information. For suspected lost shipments, we recommend contacting us within 7 days after the estimated delivery date so an investigation can be opened promptly.

Separate Shipments

Depending on product availability and fulfillment origin, items from the same order may occasionally arrive in separate packages and at different times.